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Anglický jazyk
Crm Systems in Industrial Companies
Autor: Andrea Perna
CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation... Viac o knihe
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104.49 €
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O knihe
CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.
- Vydavateľstvo: Springer Nature B.V.
- Rok vydania: 2014
- Formát: Hardback
- Rozmer: 216 x 140 mm
- Jazyk: Anglický jazyk
- ISBN: 9781137335654