• Anglický jazyk

Trust as an element of customer loyalty in tourism destinations

Autor: Benedikt Müller

The aim of this work with the title "Trust as an element of customer loyalty in tourism destinations - Exemplified on the case of Dubai" is to introduce the psychological construct of trust into destination management and to show how it is used to enhance... Viac o knihe

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O knihe

The aim of this work with the title "Trust as an element of customer loyalty in tourism destinations - Exemplified on the case of Dubai" is to introduce the psychological construct of trust into destination management and to show how it is used to enhance customer loyalty. The focus lies on Dubai as a tourism destination and its methods. The research question is: "How is Dubai building up trust to enhance customer loyalty?"

  • Vydavateľstvo: AV Akademikerverlag
  • Rok vydania: 2018
  • Formát: Paperback
  • Rozmer: 220 x 150 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9786202211338

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