• Anglický jazyk

Emotional labor

Autor: Frederic P. Miller

High Quality Content by WIKIPEDIA articles! Emotional labor is a form of emotional regulation wherein workers are expected to display certain emotions as part of their job, and to promote organizational goals. The intended effects of these emotional displays... Viac o knihe

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O knihe

High Quality Content by WIKIPEDIA articles! Emotional labor is a form of emotional regulation wherein workers are expected to display certain emotions as part of their job, and to promote organizational goals. The intended effects of these emotional displays are on other, targeted people, who can be clients, customers, subordinates or co-workers

  • Vydavateľstvo: Alphascript Publishing
  • Rok vydania: 2009
  • Formát: Paperback
  • Rozmer: 220 x 150 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9786130248208

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