Anglický jazyk

Professional Services Automation

PRAISE FOR Professional Services Automation

" SPO/PSA should be viewed by the market as a cost of doing business or, in other words, a competitive necessity for conducting business in the services economy."
– Ted Kempf, Principal Analyst,... Viac o knihe

Na objednávku

80.09 €

bežná cena: 84.30 €

O knihe

PRAISE FOR Professional Services Automation

" The depth and breadth of coverage is extraordinary. Any professional or firm considering the implementation of PSA must stop here first– to make a PSA decision without consulting this book first would be foolish."
– Rick Freedman, author, The IT Consultant and The eConsultant

" I have requested each and every department in my organization to look at their respective chapters for incredible insight and concrete solutions."
– Jean Denis Talon, President and CEO, AXA

" This is the reference book that you need to pick up and consider periodically as you plan, analyze, select, and roll out enterprise software."
– Stuart Sackman, Vice President, ADP

" This book is perfect starting point for any organization wishing to improve their services delivery through the implementation of a PSA product. It provides a clear overview of all of the aspects to consider when evaluating PSA products as well as how to avoid the stumbling blocks to successful PSA implementation."
– Michael Lines, PMP, Publisher, allPM.com– The Project Manager’ s Homepage

" This guide addresses appropriately the subject of project management as an integral component of PSA business environment– a sensible and pragmatic approach."
– Lloyd Bartlett, P. Eng., MBA, PMP, Lecturer in Project Management, McGill University