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Anglický jazyk
Goad, T: First-Time Trainer
Autor: Tom W. Goad
Successful organizations depend on training to keep them viable...but in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and... Viac o knihe
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O knihe
Successful organizations depend on training to keep them viable...but in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.
Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to:
Select media and delivery methods . Prepare and give effective presentations . Communicate with learners and get them involved . Ask the right kind of questions . Cope with behavior problems . Give and receive feedback . Put objectives to the test . And more
Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
- Vydavateľstvo: AMACOM
- Rok vydania: 2013
- Formát: Paperback
- Rozmer: 229 x 152 mm
- Jazyk: Anglický jazyk
- ISBN: 9780814415597
