- Anglický jazyk
Raving Fans One Minute Manager
Autor: Ken Blanchard
1 kus skladom v predajni Posielame obratom
8.46 €
bežná cena: 9.61 €
O knihe
What businesses need are not “satisfied” customers who will do business with you only until a better competitor comes along. To convert satisfied customers to ”raving fans” for your business, you have to decide what you want your company to be, discover your client’s needs and deliver consistently on your promises.
- Vydavateľstvo: Harper Collins
- Rok vydania: 1998
- Jazyk: Anglický jazyk
- ISBN: 9780006530695