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Anglický jazyk
Remarkable Service
Autor: The Culinary Institute of America (Cia)
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming... Viac o knihe
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O knihe
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
- Vydavateľstvo: Wiley
- Rok vydania: 2014
- Formát: Paperback
- Rozmer: 231 x 189 mm
- Jazyk: Anglický jazyk
- ISBN: 9781118116876
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