• Anglický jazyk

Building & Managing a World Class It Help Desk

Autor: Bob Wooten

Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint... Viac o knihe

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O knihe

Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint for help desk success.

  • Vydavateľstvo: McGraw-Hill
  • Rok vydania: 2001
  • Formát: Paperback
  • Rozmer: 233 x 189 mm
  • Jazyk: Anglický jazyk
  • ISBN: 0783254036260

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