• Anglický jazyk

Customer Relationship Management Strategies in the Digital Era

Autor: Süphan Nas¿r

Blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers Through chapters and case studies, this title discusses... Viac o knihe

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O knihe

Blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers Through chapters and case studies, this title discusses the importance of achieving competitive advantage through implementing relationship marketing practices and becoming consumer-centric.

  • Vydavateľstvo: Business Science Reference
  • Rok vydania: 2015
  • Formát: Hardback
  • Rozmer: 286 x 221 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9781466682313

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