Anglický jazyk

Process Precepts

Na objednávku, dodanie 2-4 týždne

39.51 €

bežná cena: 43.90 €

O knihe

In December 2015, I set myself a challenge to post a short piece about some aspect of
business process management (BPM) on LinkedIn every week throughout 2016. There were
a couple of near misses, but I made it-52 posts under the title Process Precepts, each sent
out on Saturday morning, wherever I was in the world.
This book comes directly from those posts. My objective was to capture the reactions of
others to the content of the posts; to assemble an eclectic collection of ideas that
responded to my thoughts in a variety of interesting ways. I wanted a diverse group of
commentators who would agree, disagree, extend my ideas, narrow my ideas, go off at a
useful tangent and, generally, use each of my posts as a launch pad for an extended
conversation. The final team of sixteen commentators contains academics, vendors,
consultants, and authors. Importantly, it also contains many people whose job descriptions
task them to bring process management theory and practice to life in the gritty reality of
managing a real organization-with all its complexities, latencies, impossible demands, and
human frailties and potentials.
The sixteen contributors to this book are:
Jitendra Agrawal, Senior Vice President, business and Service Excellence, HDFC Life, India
Basma AlBuhairan, Managing Director, Health Care and Life Sciences, Saudi Arabian
General Investment Authority, Saudi Arabia
Tom Davenport, Distinguished Professor of Information Technology and Management,
Babson College, Boston,USA
Gaby Doebeli, Business Architect and Analyst, Brisbane City Council, Australia
Joseph Drasin Director of Process Improvement and Innovation, University of
Maryland, College Park, USA
Paul Harmon, Executive Editor, BPTrends and Senior Consultant, Cutter Consortium,
Las Vegas, USA
Prashant Hoskote, Senior Director-Quality, Service Excellence and Innovation, Max
Group, New Delhi, India
Emiel Kelly, Process Common Sensei, Procesje.nl, Hoo